> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cibocom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up and Complete Your Company Profile on Cibocom

> A complete company profile builds credibility, improves discoverability in commodity markets, and helps counterparties decide to trade with you.

Your company profile is the public face of your organisation on Cibocom. It tells potential counterparties who you are, what you trade, where you operate, and why they should do business with you. A complete, accurate profile increases your visibility in relevant commodity markets, accelerates trust-building with new connections, and ensures that the right buyers or sellers can find and approach your company. Incomplete profiles are less likely to appear in search results and may cause counterparties to question your legitimacy.

## Accessing your company profile

<Steps>
  <Step title="Open Settings">
    Click your avatar or initials in the top-right corner to open the account menu, then select **Settings**.
  </Step>

  <Step title="Select Company">
    In the left-hand settings navigation, click **Company** to open the company profile editor.
  </Step>

  <Step title="Begin editing">
    Click **Edit Company Profile** to unlock all fields. Click **Save Changes** after updating each section, or complete the whole profile before saving.
  </Step>
</Steps>

## Basic company information

Provide accurate, official details that match your legal registration. These are the first things a counterparty will verify.

<CardGroup cols={2}>
  <Card title="Company Name" icon="building">
    The trading name your company is known by — this is displayed on all listings, bids, and deals.
  </Card>

  <Card title="Legal Name" icon="scale-balanced">
    The full registered legal name of your entity, used for compliance and contractual purposes.
  </Card>

  <Card title="Country" icon="earth-americas">
    The country where your company is registered or primarily operates. This determines which markets and trade lanes are most relevant to you.
  </Card>

  <Card title="City" icon="location-dot">
    Your primary city of business. Counterparties often filter by geography when looking for local or regional suppliers and buyers.
  </Card>

  <Card title="Website" icon="globe">
    Add your company website URL. A verified web presence adds credibility and allows counterparties to research your business independently.
  </Card>
</CardGroup>

## About your company

The **About** section gives you space to describe your business in your own words. Use it to explain what your company does, your trading philosophy, the regions you serve, and the commodities you specialise in.

Write 2–5 sentences covering:

* What your company does (importer, exporter, processor, trader, distributor)
* The commodities or product categories you focus on
* The geographies or trade lanes you operate in
* Any key differentiators (volume capacity, cold-chain capability, certifications)

<Tip>
  Write the About section in plain, professional language. Avoid jargon and marketing hyperbole — counterparties read this to assess whether you are a serious, relevant trading partner.
</Tip>

## Company logo

Upload your official company logo to make your profile and listings immediately recognisable across the platform.

<Steps>
  <Step title="Go to Logo">
    In the Company profile editor, scroll to the **Logo** section.
  </Step>

  <Step title="Upload your logo">
    Click **Upload Logo** and select a PNG or JPG file. For best results, use a square image at least 400 × 400 pixels.
  </Step>

  <Step title="Crop and confirm">
    Use the crop tool to centre your logo, then click **Save Logo**.
  </Step>
</Steps>

## Contact details

Provide a primary trading contact so counterparties know who to reach if they want to discuss a listing or deal outside the platform.

| Field                     | Description                                          |
| ------------------------- | ---------------------------------------------------- |
| **Primary Contact Name**  | The name of the main trading contact at your company |
| **Primary Contact Email** | A monitored inbox for trade enquiries                |
| **Primary Contact Phone** | Direct number including country code                 |
| **Office Address**        | Optional — your main office or warehouse address     |

## Commodities and specialties

Telling Cibocom which commodities you buy and sell is one of the most important steps in setting up your company profile. The platform uses this information to surface your listings to relevant counterparties and to include you in market activity alerts.

<Steps>
  <Step title="Open Commodities">
    In the Company profile editor, select the **Commodities & Specialties** tab.
  </Step>

  <Step title="Add your commodities">
    Select each commodity you actively trade from the list. Categories include Beef, Pork, Poultry, Lamb & Mutton, Seafood, Dairy, and more. You can select multiple commodities and subcategories (for example, *Beef → Frozen Trim*).
  </Step>

  <Step title="Specify buy or sell">
    For each commodity, indicate whether you **Buy**, **Sell**, or **Both**. This allows counterparties to filter for the right type of partner instantly.
  </Step>

  <Step title="Save your selections">
    Click **Save Commodities** to apply.
  </Step>
</Steps>

<Note>
  A complete commodities profile is one of the strongest signals Cibocom uses to match your listings with interested counterparties. Companies that list their traded commodities in detail receive significantly more relevant inbound enquiries.
</Note>

## Certifications and compliance documents

Upload relevant food safety, quality, and trade certifications to demonstrate compliance and build counterparty confidence.

Common documents to upload include:

* **HACCP / ISO 22000** food safety certifications
* **USDA, EU, Halal, Kosher** export approval letters
* **BRC, SQF, or equivalent** quality certificates
* **Import/export licences** for regulated commodities
* **Chamber of Commerce** company registration

<Steps>
  <Step title="Open Certifications">
    Select the **Certifications** tab in the Company profile editor.
  </Step>

  <Step title="Upload a document">
    Click **Add Certification**, select the document type from the dropdown, enter the issuing body and expiry date, then upload the file (PDF, max 10 MB).
  </Step>

  <Step title="Repeat for each certificate">
    Add all relevant certifications. Each one appears as a verified badge or document link on your public company profile.
  </Step>
</Steps>

<Warning>
  Keep your certification documents current. Cibocom reviews company profiles and may flag or suspend profiles with expired, missing, or inconsistent information. Counterparties rely on the accuracy of what you publish here to make decisions about trading with you.
</Warning>

## Team members

Add colleagues so they can access the company account, manage listings, respond to bids, and handle deals under your shared company identity.

<Steps>
  <Step title="Open Team">
    Select the **Team Members** tab in the Company profile editor.
  </Step>

  <Step title="Invite a colleague">
    Click **Invite Team Member**, enter their work email address, and select their role: **Admin** (full access including settings) or **Trader** (listings, bids, and deals only).
  </Step>

  <Step title="They accept the invitation">
    Your colleague receives an email invitation to create their Cibocom account and join your company. Once they accept, they appear as an active team member.
  </Step>

  <Step title="Manage or remove members">
    To change a team member's role or remove their access, click the **⋯** menu next to their name and select **Edit Role** or **Remove**.
  </Step>
</Steps>

<Info>
  Each team member has their own personal login and personal profile, but all their activity — listings, bids, and deals — is associated with the shared company account.
</Info>