> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cibocom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up Your Cibocom Account and Company Profile

> Create your Cibocom account, build a complete personal and company profile, configure privacy settings, and invite your team — all in one place.

This page covers everything you need to do before you start trading on Cibocom. A complete account and company profile is not just a formality — it determines which markets you can access, how counterparties perceive your organisation, and how effectively Cibocom can surface relevant listings and opportunities for you.

## Creating Your Account

<Steps>
  <Step title="Go to the login page">
    Open [app.cibocom.com/login](https://app.cibocom.com/login) in your browser. Select **Sign up** below the login form.
  </Step>

  <Step title="Enter your work email">
    Type your company email address into the sign-up field and select **Continue**. Use your official work domain rather than a personal address — this is how Cibocom associates you with your company's verified profile.
  </Step>

  <Step title="Verify your email">
    Cibocom sends a verification link to the address you entered. Open your inbox and select the link to confirm your address. The link expires after 24 hours.

    <Note>
      If the email does not arrive within a few minutes, check your spam or junk folder. Ask your IT administrator to allowlist `no-reply@cibocom.com` if your company filters external mail aggressively.
    </Note>
  </Step>

  <Step title="Set your password">
    After verifying your email, you are prompted to create a password. Choose a strong password of at least 12 characters. You are then logged in and taken to your profile setup.
  </Step>
</Steps>

## Personal Profile Setup

Your personal profile tells counterparties who you are within your organisation. Fill in the following fields from the **Profile** settings page:

* **Full name** — Use your name as it appears professionally.
* **Job title / role** — For example, *Commodity Trader*, *Procurement Manager*, or *Sales Director*. This appears on your listings and bids.
* **Contact details** — Add a direct phone number or secondary email if you want counterparties to be able to reach you outside the platform for time-sensitive negotiations.
* **Profile photo** — Optional, but a photo increases response rates from counterparties.

## Company Profile Setup

Your company profile is the public-facing identity of your organisation on Cibocom. Counterparties review it before deciding whether to engage with your listings or bids.

Complete the following from the **Company** settings page:

* **Company name** — Enter the legal or trading name of your organisation.
* **Location** — Select your primary country and region of operation. This informs market relevance and logistics context on your listings.
* **Commodity specialties** — Select every product category your company buys or sells. This controls which markets you appear in and which listings Cibocom recommends to you.
* **Company logo** — Upload a high-resolution version of your logo. It appears on your profile page, listings, and deal documents.
* **Company description** — Write a brief paragraph describing what your organisation does, the products you handle, and the markets you serve.

<Note>
  A fully completed company profile significantly increases engagement from counterparties. Verified companies with complete profiles — including logo, description, and commodity specialties — receive more inbound bids and listing enquiries than those with partial profiles.
</Note>

<Tip>
  Be specific when selecting commodity specialties. Choosing *Beef — Fresh / Chilled* and *Beef — Frozen* separately, rather than just *Beef*, gives Cibocom the detail it needs to match you with the most relevant listings and counterparties in each market.
</Tip>

## Privacy Settings

Control who can see your profile and listings from the **Privacy** section of your account settings.

* **Profile visibility** — Choose between *All verified users* or *My network only*. Restricting to your network limits your profile to companies you have previously connected with.
* **Listing visibility** — Set the default audience for new listings. You can override this on a per-listing basis when you post.
* **Contact details** — Choose whether your direct contact information is visible to all users, only to companies you have dealt with, or hidden entirely (platform messaging only).

<Warning>
  Changing your profile to *My network only* before you have built a network will significantly limit inbound interest. Expand your network first by connecting with known counterparties, then tighten privacy settings if needed.
</Warning>

## Inviting Team Members

Add colleagues to your company's Cibocom account so they can manage listings, bids, and deals on behalf of your organisation.

From the **Company** settings page, select **Team** and then **Invite member**. Enter each colleague's work email address and assign them a role:

* **Admin** — Full access to company settings, team management, and all trading activity.
* **Trader** — Can create and manage listings, bids, deals, and shipments. Cannot change company settings or invite new members.
* **Viewer** — Read-only access to listings, deals, and shipments. Useful for finance or compliance team members who need visibility without trading permissions.

Invitees receive an email with a link to create their own account and join your company profile automatically.